Privacy Policy
Last updated: December 1, 2024
1. Introduction
Afzil ("we," "our," or "us") operates the Afzil service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
We are committed to protecting your privacy and handling your data in an open and transparent manner. Please read this privacy policy carefully.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, company name)
- Payment information (processed securely through our payment provider)
- Contact information you submit for verification (email addresses, phone numbers)
- Communications you send to us
2.2 Information Collected Automatically
- Log data (IP address, browser type, pages visited)
- Device information (device type, operating system)
- Usage data (features used, API calls made)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process OTP verification requests
- Send you technical notices and support messages
- Respond to your comments and questions
- Detect and prevent fraud and abuse
- Comply with legal obligations
4. Data Retention
We retain OTP request data for 90 days for security and audit purposes. Contact profile data is retained for as long as your account is active. You may request deletion of your data at any time.
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in our operations (email delivery, SMS gateways)
- Law enforcement when required by law
- Third parties with your explicit consent
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent
7. Security
We implement appropriate technical and organizational measures to protect your data, including encryption at rest and in transit, access controls, and regular security audits.
8. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses.
9. Children's Privacy
Our service is not directed to children under 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@elonzya.ai
Address: Afzil, 123 Tech Hub, Accra, Ghana